Round funds expansion of business phone systems, sales, and customer service SAN DIEGO, Calif. – July 18, 2021 – It’s official! Nirvanix secures 12 Million USD from three amazing partners and aims to revolutionize the industry. Nirvanix, Inc, provider of the first blockchain-driven business phone system, announced that it had closed a $12 million equity […]
Virtual phone systems are great, but they are not a perfect fit for all businesses. A virtual phone system can provide businesses with a scalable, low-cost option that will give your employees and customers a professional communication infrastructure. What is a Virtual Phone System? A virtual phone system is a cloud-based system that can […]
An outbound call center is quite similar to an inbound call center but exclusively deals with outbound calls. Simply put, this type of call center will be the ones to call customers. These agents will reach out to customers and inform them of sales, discounts, and any news they would wish to share. Most classic […]
For those that don’t know much about inbound call centers, we will explain this term as simply as we can. An inbound call center, which is also known as a contact center, focuses on customer experience and customer engagement. Many businesses know that customer service is critical, however, some businesses don’t have the time or […]
Perhaps the biggest change to come out of 2020 has been the normalization of working from home. Once relegated to executives and tech workers, the idea of working from home has only recently become available to a large section of workers. While this last year may have led to a more rapid rise, this trend […]
If your small business is looking for an effective and reliable method of communication, then a cloud-based system might be your best option. Cloud-based systems, also known as internet calling or VoIP systems, have become extremely popular due to their increased storage, enhanced communication, and modernized features. Sure these systems are ideal but they might […]
Finding the right phone system for your business is a key way to bring in more profits and craft better customer journeys – all while making your call agents’ jobs as easy as possible. Ask yourself: does your current system do that? You might think that the phone system you have now is good enough. […]
If you are a business, you know that one of the most important aspects of customer service is communication. Most businesses rely heavily on phone calls for the success of their business, and connecting with customers via the phone plays a key role in most business profit. For years and years speaking with customers on […]
If you work in a large or small business, it’s no secret that tons of voice calls take place on a daily basis, proving that phones are still incredibly vital for many professionals. Recent technology has given large corporations plenty more options when it comes to choosing a reliable phone service to use. Many businesses […]
Nirvanix delivers VoIP, business phone systems and cloud storage services to SME's and Fortune 500 companies alike. 