Depending on your country of residence, phone plans cost most customers a fortune. Cell phone providers offer users many options, and the more features added, the higher the price. Texting, roaming, data, phone calls, and long-distance calls will all be charged at different rates, which will add up. Along with these high fees, most providers […]
In order to calculate the most accurate costs for outsourcing, you will have to determine which type of call center services your business will need. Why, you might ask? Well, each type of call center requires different tools and agents, which will impact the outsourcing costs. Call centers are categorized into two different types of […]
With VoIP growing in the business world world-wide, most know the advantages and disadvantages that this type of system will bring. There are plenty of upsides for large and small businesses to make the switch to this type of network, but there are also a few things to keep in mind. Table […]
In short, VoIP services move voice traffic from the traditional IP phone networks to the internet. Rather than having phone lines and internet routers, VoIP will combine them and make it easy for one system to function under both. Some VoIP phone systems can function with mobile devices or through previously owned desk phones. […]
When making calls over the internet through VoIP services, or with other digalized networks, the voice must be encoded into digital data packets. These digital data packets are then compressed so that transmissions are faster and are able to travel everywhere, making calling experiences much better than that of a traditional line. Table of […]
A call center is a large investment for companies to work with and an even bigger investment for those that wish to start their own service. Creating a call center has become more streamlined as the industry and market has grown, but there are still a few things one can learn throughout this process. There […]
No matter what applications and services businesses use, making a phone call is the most important and the top of many lists. Your business depends on the ability to speak with customers, answer inquiries, and support all services offered. On the other side of things, customers expect those phone calls to deliver high-quality voice functions […]
A Voice over Internet Protocol Private Box Exchange system, commonly known as VoIP PBX system, is a type of business telephone system that will provide services similar to traditional phone lines and PBX systems. The only difference is that this system does not run over a companies LAN or WAN data network and instead, is […]
Voice over Internet Protocol, commonly known as VoIP, is a special technology that replaces traditional telephone calls and instead, functions fully through the internet. With all the systems functions being utilized with an internet connection, international calling has never been easier. Depending on the VoIP phone system provider you use, calls can be made internationally […]
Luckily for most individuals that have the basic knowledge of VoIP phone systems, the differences between fixed and non-fixed VoIP phone numbers aren’t particularly complex. VoIP stands for Voice Over Internet Protocol that includes fixed phone numbers, which are associated with an account holder’s physical address, and non-fixed numbers, that have no specific address it […]
Nirvanix delivers VoIP, business phone systems and cloud storage services to SME's and Fortune 500 companies alike. 